m3ueditor (“we”, “us”, “our”) operates the m3ueditor.com website and the m3ueditor web application at app.m3ueditor.com. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Account data: email address, password hash, profile settings, and support messages you send us.
- Playlist data: M3U/Xtream URLs, channel names, groups, logos, EPG assignments, and export settings you choose to store in your account.
- Billing data: subscription status, invoices, and payment references processed through our payment provider. We do not store full card numbers on our servers.
- Usage data: log data such as IP address, browser type, pages visited, import/sync activity, and error reports needed to operate and secure the service.
How we use information
- Provide, maintain, and improve the playlist editor, EPG tools, and export features.
- Authenticate users, prevent abuse, and enforce our terms.
- Process subscriptions and send account or billing notices.
- Respond to support requests.
- Analyze aggregated usage to improve reliability and product design.
What we do not do
- We do not sell your personal information.
- We do not sell IPTV subscriptions, streams, or channel packages.
- We do not use your playlist URLs to resell or redistribute third-party content.
Cookies and analytics
We use essential cookies and local storage for login sessions and preferences. This marketing site may use Google Analytics to understand traffic. You can control cookies through your browser settings.
Fraud and abuse prevention
When you create an account or sign in, we may collect a browser device fingerprint (via FingerprintJS) to detect repeat free-trial abuse. The fingerprint is hashed on our servers and is used only for fraud prevention — not for advertising or cross-site tracking.
Data retention
We keep account and playlist data while your account is active. If you delete your account or request removal, we delete or anonymize personal data within a reasonable period, except where retention is required for legal, billing, or security purposes.
Security
We use industry-standard measures to protect data in transit and at rest. No online service can guarantee absolute security; please use a strong password and keep export URLs private.
Your rights
Depending on your location, you may have rights to access, correct, export, or delete personal data we hold about you. Contact us using the support options in the app to make a request.
Children
m3ueditor is not directed at children under 16. We do not knowingly collect personal information from children.
Changes
We may update this policy from time to time. Material changes will be posted on this page with an updated date.
Contact
Questions about privacy? Open a support ticket from your m3ueditor account or email us through the contact options listed in the app.